The Centre culturel Yvonne L. Bombardier is subject to Quebec’s Data Privacy Law 25. We take all issues relating to confidentiality very seriously and act accordingly to respect our duties and obligations. We want to be as transparent as possible about the information we collect.

Protection of personal information

By personal information, we mean any information about you that you voluntarily provide to us and that makes it possible to identify you, including sensitive information about the organization in which you work. The personal information collected is confidential; only personnel authorized to follow up the requests for which it is provided have access to it. At no time will this information be made public, sold or disclosed to third parties without your consent.

By providing personal information to the Centre culturel Yvonne L. Bombardier, you authorize us to collect, use and disclose such personal information in accordance with this Privacy Policy and as authorized or required by Law 25.

Withdrawal of consent to the collection, use and disclosure of personal information
You may withdraw your consent to the collection, use and disclosure of your personal information at any time by e-mailing us at However, if you withdraw your consent, we may no longer be able to respond to your requests for assistance with our services. As for newsletters and communications about our activities, you can choose whether or not to receive them. You can change your preferences regarding these communications at any time by clicking on the “unsubscribe” link at the end of each e-mail. Or by sending us a message at, stating that you no longer wish to receive e-mails, newsletters or direct mail.

Personal information collection

The personal information that the Centre culturel Yvonne L. Bombardier may collect, without limitation, following your consent and depending on the services are :

  • Nominative information (last name, first name, telephone numbers, postal address, e-mail)
  • Credit card information
  • Membership registration date
  • Purchase history
What do we collect the information for?

We collect personal information when you use our services or when you voluntarily provide it to us. For example:

  • By registering for an event or activity
  • By using an online service
  • By communicating directly with us through the “Contact us” section
  • By subscribing to our newsletter
  • Buying an admission ticket
  • By becoming a member

This personal information will be used exclusively for the following purposes:

  • To identify you in our computer systems (ticketing, event registration)
  • To communicate with you periodically
  • To keep you informed of activities and promotions
  • To keep statistics on our clientele
  • To process and follow up on your requests
Use of cookies

Cookies are used on the Centre culturel Yvonne L. Bombardier’s website. These files make it possible to identify your browser software from one visit to the next and from one page to the next within a session, so as to facilitate your access to and navigation within the site. Cookies can only be read by the Web site that transmits them to your computer. When you access the site’s transactional module, a cookie file is automatically created on your computer. Our server has access to this file, which stores information that identifies you and facilitates your browsing. If cookies are deactivated, the use of certain functionalities may be affected.

Google Analytics

The Centre culturel Yvonne L. Bombardier uses Google Analytics on it’s website. This service is provided by Google Inc. Google Analytics uses cookies and other unique identifiers that are placed on your computer’s hard drive. They help the Centre culturel Yvonne L. Bombardier analyze your use of its site.

The traffic data collected by cookies and other unique identifiers relate in particular to your use of the site (including your IP address), which will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not pass on any information that could be used to identify you.

Google will use the information collected for the following purposes:

  • To evaluate your use of the website
  • To compile reports on website activity
  • To provide other services relating to website activity and Internet usage
Storage of personal data

We keep your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements.

In determining the appropriate retention period for personal data, we take into account the amount, nature and sensitivity of the personal data, the potential risk of harm resulting from the unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and any applicable legal requirements.

If we no longer have a legitimate interest in continuing to process your personal data, we will delete, de-identify or anonymize it.

The Centre culturel Yvonne L. Bombardier has appointed Mario Choquette, IT Director, responsible for the application of laws and regulations regarding the protection of personal information. As such, he is also responsible for ensuring compliance with this policy.

If you have any comments or complaints about non-compliance with this policy, you may contact Mario Choquette by e-mail at, or by telephone at 450-532-2258 ext 51.

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